This Privacy Policy explains how Innios Health ("Innios", "we", "our", "us") handles information when you use the mobile app.
If you have questions, contact us at feedback@innios.app.
1. Summary
- Innios is designed to store your health logs locally on your device by default.
- We do not sell personal data.
- We do not use third-party advertising SDKs.
- We do not use analytics or behavioral tracking SDKs in the app at this time.
- Some data may leave your device only when you choose actions like submitting feedback, downloading an AI model, exporting files, or sharing data.
2. Information We Collect
2.1 Information you provide in the app
Depending on how you use Innios, you may provide:
- Profile information (for example: name, birth date, biological sex, height/weight if entered).
- Health and wellness logs (for example: symptoms, cycle, hydration, nutrition, sleep, exercise, vitals, medications, appointments, and notes).
- Optional attachments (for example: photos you choose to add to certain entries).
- Reminder and notification preferences.
- Data you enter in support/feedback forms (for example: title, description, optional email).
2.2 Information collected automatically in limited cases
When you submit feedback through the app, we also send technical metadata such as:
- App version and build number.
- Platform/OS type and locale.
- Basic device model information.
- Submission timestamp.
3. How We Use Information
We use information to:
- Provide core app features (logging, reminders, profile management, insights).
- Store and restore your records on your device.
- Generate exports and backups that you request.
- Respond to support requests and improve app reliability (when feedback is submitted).
4. Where Data Is Stored
- Primary app data is stored locally on your device.
- Local backup files are saved in the app documents area on your device when you run backup.
- Exported files (for example CSV or PDF) are created on-device, then shared only when you explicitly share them.
- If you move/share exported or backup files to external services (for example email or cloud storage), those services process data under their own policies.
5. When Data Is Shared
We share data only in the following situations:
- Feedback submission: Feedback content, optional email, and technical metadata are sent to our feedback API endpoint so we can process requests.
- Model download (if used): If you choose to download an on-device AI model, your device connects to the model host (Hugging Face) to download model files.
- User-initiated export/share: If you export and share files, data is shared with destinations/apps you select.
- Legal/safety reasons: If required by law or to protect rights and safety.
We do not sell, rent, or share your personal or health data with third parties.
6. Permissions and Device Access
Innios may request access to:
- Internet (
INTERNET) for feedback submission and optional model download. - Notifications (
POST_NOTIFICATIONS) to send reminder notifications. - Vibration (
VIBRATE) for notification behavior. - Boot completed (
RECEIVE_BOOT_COMPLETED) to restore scheduled reminders after reboot. - Photos/files (via system picker) only when you choose to add an image or select a backup file.
You can manage permissions in your device settings.
7. Data Retention and Deletion - Your Rights and Choices
- You can edit or delete logs in the app.
- You can remove profile photos and other in-app content you added.
- You can delete backup files stored on your device.
- If you exported/shared files externally, deleting data in the app does not delete copies stored elsewhere.
- Feedback submissions already sent to our support backend may be retained for support, security, and recordkeeping purposes, then deleted according to operational needs.
8. Security
We use reasonable technical and organizational measures to protect information. No method of storage or transmission is 100% secure.
For better protection, use device passcode/biometrics, keep OS updated, and carefully control access to exported or backup files.
9. Children's Privacy
Innios is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the app's support channels. If you believe a child has provided personal information, contact us at feedback@innios.app and we will review and take appropriate action.
10. International Data Transfers
If you submit feedback or use third-party infrastructure (for example model hosting or email/cloud services you choose), data may be processed in countries other than your own and may have different data protection rules.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date.
12. Contact
If you have questions or concerns about this Privacy Policy or your data, please contact us at: